Secure Shopping:

You can shop at ClinicalHealthCoach.com, owned and operated by Iowa Chronic Care Consortium, with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram to see how it works.

The company adheres to strict industry standards for payment processing, including:

• 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
• Industry leading encryption hardware and software methods and security protocols to protect customer information.
• Compliance with the Payment Card Industry Data Security Standard (PCI DSS).

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.

ClinicalHealthCoach.com is registered with the Authorize.Net Verified Merchant Seal program.

Refunds and the 30 Day Satisfaction Guarantee policy:

All participants who individually purchase the Clinical Health Coach course have been extended a "30 Satisfaction Guarantee" policy whereby each user has 30 days from the date of purchase to evaluate and use the content, mechanics of delivery and presentation of the course, up to the limitations imposed within the site itself (example - new content being posted every 6-8 days, etc). If at any time within that 30 day period a customer would like a refund, they may do so by emailing [email protected]. After the 30 day period has ended, no refunds will be processed for any reason.

For organizations who have purchased licenses in bulk (more than one unit), the 30 Satisfaction Guarantee does not apply. However, if any organization has concerns about the course or delivery, please email [email protected] and requests will be reviewed on a case by case basis.